Shipping & Returns

DELIVERY, RETURNS & EXCHANGES

DELIVERY:

- We ship to every single country in the world.

- Shipping is FREE to worldwide (Exclusions:Ireland, Russia, Norway & Germany and may take up to 12 days to be delivered & cost $10).

- Shipping takes 7 to 10 working days for ALL COUNTRIES.

- All other countries, including AUSTRALIA & NEW ZEALAND & CANADA, are charged $10 - $20 for express 3 day delivery.

- We do NOT offer next day delivery.

- NOTE: We are unable to deliver to BFPO/ APO or any Forces addresses

RETURNS & EXCHANGES:

We want you to be 100% happy with your purchase but if you are not we are more than happy to accept your return for a full refund minus the original cost of delivery or a free of charge exchange (one per item purchased) 

3 EASY STEPS TO RETURN

1) Contact customer service and tell me the reason why you return the items

2) Return your item to the address specified on the quick form within 7 working days (this varies for 'brands').

4) Send via your LOCAL POSTAL SERVICE (Royal Mail/ USPS etc)

3) Receive your refund within 14 days of us receiving your return/ be notified of your exchange.

Please note that items must be returned within 7 working days in an unworn, unused, unmarked condition in the original box with all original tags still attached. Underwear, Swimwear & Earrings cannot be returned due to hygeine reasons. Sale items are non returnable.

FREE SHIPPING: Items advertised as 'free shipping' that are returned for a refund will be charged a shipping fee. For UK & EUROPE it is $35.00 and for US $30.00 per order under $250.00. Any orders over $250.00 that are returned will be charged this fee per item whilst orders over $500.00 will be charged double per item. 

PLEASE DO NOT REJECT DELIVERY BY OUR COURIER, IF DELIVERY IS REJECTED THEN WE WILL CHARGE THE FULL AMOUNT OF THE ORDER.